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Frequently Asked Questions

Q: Are contact lenses subject to customs clearance?

A: Yes.. contact lenses purchased that lead to import to country is subject to customs clearance. The customs clearance formalities are normally handled by the courier company that undertake the shipment.
 






Products available on this website is solely for informative purposes to viewers and is not to be replaced with the ocular health management given by your optometrist. You must be 18 years and above and is already an existing contact lens user which is managed by an optometrist where you have regular eye examinations and comply with advice given to you by the optometrist regarding contact lens usage. If you do experience any unpleasant symptoms such as pain, discomfort, foreign body sensation, burning or stinging sensation, sensitivity to light or redness; discontinuation of contact lens is advised and an immediate consultation of your optometrist or ophthalmologist is preferred. It is required of you to obtain a valid prescription by your optometrist before you make an order through this website.